Contact Our Team
We are here to support you and your family. Reach out to discuss your equipment needs or to learn more about our Maryland-wide services.
Email: support@legacycaredme.com
Phone: (410) 555-0198
Frequently Asked Questions
How do I determine if my medical equipment is covered by insurance?
We work closely with your healthcare provider to verify coverage. Most durable medical equipment (DME) is covered by Medicare, Medicaid, and private insurance plans. We can help you navigate the claims process to ensure you receive the supplies you need.
What are the private pay options available for patients?
For patients who require equipment not covered by insurance or prefer private pay, we offer flexible financing and payment plans. Our team provides transparent pricing and compassionate support to help you manage the cost of your care.
How do you handle delivery and pickup across Maryland?
We provide reliable delivery services throughout Maryland. We also offer convenient pickup options for patients who prefer to receive their equipment directly at their home or care facility. Our logistics team ensures timely and secure transportation.
What is the process for returning or exchanging equipment?
We understand that medical needs change. Our return and exchange process is simple and patient-centered. We require a completed return form and a copy of your insurance authorization to process any exchanges or returns.